These Terms of Service ("Terms") are a legal agreement between you and Hivewire ("Hivewire," "we," "us") governing your use of the Hivewire precision apiary monitoring platform — our website, web and iOS apps, sensors, hubs, gateways, and related services (the "Service"). By creating an account, reserving hardware, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
Hivewire provides hardware sensors and cloud software that monitor hive conditions, log inspections, surface trends, and send alerts you configure. Parts of the Service are offered on an early-access / beta basis: features may change, be added, or be removed, and the Service may occasionally be unavailable or contain errors as we develop it.
Hivewire hardware is intended solely for use with the Service. You agree to install and operate it as documented and in compliance with applicable law, including radio-frequency regulations for LoRa and Bluetooth devices in your jurisdiction. Beta hardware is provided as described at the time of your order; any warranty is limited to what we state in writing with your kit.
You agree not to:
You own the apiary, hive, inspection, and sensor data you create ("Your Data"). You grant Hivewire a license to host, process, and display Your Data as needed to operate and improve the Service and to provide the AI colony advisor. We handle Your Data as described in our Privacy Policy. You may export or request deletion of Your Data at any time.
Pricing has not been set. During early access, we will communicate any hardware price, subscription, or fee to you before you are asked to pay, and you will have the opportunity to decline. Reserving a kit places no obligation to purchase and authorizes no charge. We will update these Terms with specific pricing and billing terms before any paid offering launches.
Hivewire is a monitoring and decision-support tool, not a substitute for hands-on beekeeping judgment or regular hive inspections. Sensor readings, alerts, and AI guidance may be delayed, incomplete, or unavailable — for example, due to radio range, weather, power, connectivity, or hardware faults — and should not be your only safeguard for colony health.
To the fullest extent permitted by law, Hivewire is provided "as is" without warranties of any kind, and Hivewire is not liable for indirect, incidental, or consequential damages, or for colony loss, hive damage, missed or delayed alerts, or lost data arising from your use of the Service.
You may stop using the Service and close your account at any time. We may suspend or terminate access if you violate these Terms or to protect the Service and its users. On termination, your right to use the Service ends; sections that by their nature should survive (such as data ownership, disclaimers, and limitation of liability) will continue to apply.
We may update these Terms as the Service evolves. We will revise the "Last updated" date above and, for material changes, provide additional notice. Your continued use of the Service after an update means you accept the revised Terms.
These Terms are governed by the laws of the United States and the state in which Hivewire is organized, without regard to conflict-of-laws rules. Questions? Email support@hivewire.us.